Web Survey Bibliography
We carried out two experiments to investigate how the shading of the options in a response scale affected the answers to the survey questions. The experiments were embedded in two web surveys, and they varied whether the two ends of the scale were represented by shades of
the same or different hues. The experiments also varied the numerical labels for the scale points and examined responses to both unipolar scales (assessing frequency) and bipolar scales (assessing favorability). We predicted that the use of different hues would affect how respondents viewed the low end of the scale, making responses to that end seem more extreme than when the two ends were shades of the same hue. The results were generally consistent with this prediction. When the end points of the scale were shaded in different hues, the responses tended toward shift to the high end of the scale.
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Conferences, workshops, tutorials, presentations
Web survey bibliography - Joint Statistical Meetings 2006 (4)
- The internet response method: Impact on the Canadian Census of population data; 2006; Roy, L., Laroche, D.
- How successful I am depends on what number I get: The effects of numerical scale labels and need for...; 2006; Yan, T.
- Weighting an Internet Panel Survey on Drug Use and Abuse; 2006; Gordek, H., Williams, Ri. L., Dai, L.
- Color, Labels, and Interpretive Heuristics for Response Scales; 2006; Tourangeau, R., Couper, M. P., Conrad, F. G.